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White Paper
Profiting From Priceless Customer Complaints

Tags: customer support services

17/02/09
CDC Software

Case Study
Masters the Four "R"s of Effective Complaint Management

Tags: customer support services

100% found useful
03/02/09
CDC Software

Case Study
Southern Ohio Medical Center Achieves Highest Patient Satisfaction Ratings With CDC Respond

Tags: crm software

0% found useful
30/01/09
CDC Software

Case Study
CDC Respond Software Backs Office of Managed Care

Tags: crm software

33% found useful
28/01/09
CDC Software

White Paper
3 Reasons Why You Shouldn't Skip Vista and Place Your Bets on Windows 7

Tags: windows xp

74% found useful
09/12/08
CDC Software

White Paper
Tired of the Same Old Song? Crank Up the ROI of Your Help Desk

Tags: help desk

59% found useful
01/11/08
CDC Software

Webcast
Webcast: Competing in an International Markeplace

Tags: outsourcing

69% found useful
15/10/08
CDC Software

Webcast
Webcast: The Four Pillars of Manufacturing Effectiveness

Tags: business management

75% found useful
15/10/08
CDC Software

CRM Built for Sales: Executive Guide to Choosing CRM that Meets Sales Needs
06/10/08
CDC Software

How to Profit in a Downturn: 4 Customer-Centric Strategies for Growth
25/07/08
CDC Software

Webcast
Webcast: Leveraging Your Investment in SharePoint

Tags: asset management

57% found useful
21/05/08
CDC Software

White Paper
40 to 80 In No Time Flat - Proven Techniques to Drive First Call Resolution

Tags: asset management

56% found useful
10/04/08
CDC Software

White Paper
A Profitable Approach to Managing Complaints

Tags: customer support services

50% found useful
12/02/08
CDC Software

Case Study
CDC Respond Boosts Customer Service Levels at British Airways Holidays

Tags: customer support services

50% found useful
12/02/08
CDC Software

Case Study
CDC Software Case Study: Barclays

Tags: customer support services

100% found useful
12/02/08
CDC Software

Case Study
Egg Chooses CDC Respond to Help Improve Its Customer Feedback Management

Tags: customer support services

50% found useful
12/02/08
CDC Software

Case Study
Travelsphere Streamlines Customer Feedback Handling With CDC Respond

Tags: customer support services

50% found useful
12/02/08
CDC Software

Case Study
Bradford & Bingley Drives Continuous Improvement With CDC Respond

Tags: customer support services

30/01/08
CDC Software

Case Study
AXA Drives Business Improvement Through CDC Respond, Increasing Customer Satisfaction by 2%

Tags: customer support services

06/07/07
CDC Software

Case Study
Combined Insurance Embeds Treating Customers Fairly Principles Via CDC Respond Solution

Tags: customer support services

06/07/07
CDC Software

White Paper
The Impact of NEWCOB on Complaints Handling

Tags: customer support services

50% found useful
06/07/07
CDC Software

21  Results
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