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White Paper
Maximizing the Savings of Call Center Multi-Sourcing While Protecting Service Levels

Tags: call center - contact

30% found useful
22/05/07
Echopass

Case Study
Echopass Call Center On-Demand Enables Outbound Marketer to Efficiently Follow Up on Leads

Tags: sales - marketing, marketing, capital, training

29% found useful
30/11/99
Echopass

Case Study
Kodak Captures Seamless Customer Service Solution

Tags: realized, hosted, agents, care

100% found useful
30/11/99
Echopass

White Paper
Nucleus Research: Echopass Delivers Maximum ROI with its On-Demand Contact Center Services

Tags: resources mgmt., demand, nucleus research, customer satisfaction

56% found useful
30/11/99
Echopass

Case Study
On-Demand Call Center Solution Gives Outrigger Hotels and Resorts 298% ROI!

Tags: telecom hardware, roi, echopass, drivers

67% found useful
30/11/99
Echopass

White Paper
The Echopass EchoSystem: Customized, Scalable, and Affordable Service Integration

Tags: echopass, agent, demand, proposition

30/11/99
Echopass

Case Study
The On-Demand Call Center: You Can Bank on It!

Tags: care, demand, bank, customer care

33% found useful
30/11/99
Echopass

White Paper
What's Driving the Hosted Call Center Market?

Tags: hosted, analysts, contact, distribution

30/11/99
Echopass

Case Study
Why Outrigger Hotels and Resorts Has No Reservations about Using a Hosted Call Center Service

Tags: contact, player, view, flash

57% found useful
30/11/99
Echopass

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