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White Paper
An Opportunity to Put ITIL Into Practice and Understand the Business Benefit

Tags: concepts, itil, service management, learning

50% found useful
20/06/05
BMC Remedy

White Paper
Bar-coding With Magic Service Desk Solutions

Tags: help desk, asset, tag, magic

40% found useful
01/02/03
BMC Remedy

White Paper
Understanding Web Services

Tags: help desk

20% found useful
21/11/02
BMC Remedy

White Paper
Achieving Software Compliance through Asset Management

Tags: asset management, compliance, enterprise management associates, associates

43% found useful
30/11/99
BMC Remedy

Webcast
IT Asset Management: Beyond Tactical Initiatives

Tags: asset management, asset, asset management, meta group

33% found useful
30/11/99
BMC Remedy

White Paper
Master Complex Customer Service and Support Processes

Tags: service level management, bmc software, customer service, service support

50% found useful
30/11/99
BMC Remedy

Webcast
Overview of BMC Software's Identity Management Suite 

Tags: bmc software, identity, identity management, business service management

30/11/99
BMC Remedy

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