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White Paper
The Forrester Wave: Document Output for Customer Communications Management, Q2 2009

Tags: customer support services

25/06/09
Forrester Research

Case Study
A Total Economic Impact Analysis of Remedy Asset Management: Retail

Tags: management solution, remedy asset management, remedy, asset management

75% found useful
29/05/09
Forrester Research

White Paper
DDoS: A Threat You Can't Afford to Ignore

Tags: network security

21/01/09
Forrester Research

White Paper
Should Your Email Live in the Cloud?: An Infrastructure and Operations Analysis

Tags: infrastructure management

05/01/09
Forrester Research

White Paper
Becoming Proactive in Application Performance Management

Tags: infrastructure management

01/01/09
Forrester Research

White Paper
IT's Role in Reducing Corporate Environmental Impact

Tags: green it

01/01/09
Forrester Research

Case Study
How IBM Supported Kika/Leiner's Branding Strategy With a Green Data Center

Tags: data center

19/11/08
Forrester Research

White Paper
The Total Economic Impact of Cisco Network Optimization Service: MultiCompany Value Analysis

Tags: infrastructure management

01/11/08
Forrester Research

White Paper
The Forrester Wave: Customer Service Software Solutions, Q4 2008

Tags: crm software

0% found useful
21/10/08
Forrester Research

Case Study
Unisys Takes Its Own Authentication Medicine

Tags: security management

21/10/08
Forrester Research

White Paper
New Market Pressures Will Drive Next-Generation IT Services Outsourcing

Tags: outsourcing

09/10/08
Forrester Research

White Paper
The Forrester Wave: Enterprise Business Intelligence Platforms, Q3 2008

Tags: knowledge and data management

46% found useful
31/07/08
Forrester Research

White Paper
Organizations Need to Be More Dynamic to Solve Business Imperatives: Global Survey Finds That Collaboration Tools Can Leverage Human Communications to Improve Enterprise Performance

Tags: application servers

05/06/08
Forrester Research

White Paper
Managing IT Services From the Outside In

Tags: infrastructure management

01/05/08
Forrester Research

White Paper
Managing IT Services From the Outside In: Establishing Realistic SLAs to Stabilize the Business Relationship

Tags: service level management

0% found useful
01/05/08
Forrester Research

Case Study
Qwest Uses Process Simulation to Move at the Speed of Business Change

Tags: business management

40% found useful
23/04/08
Forrester Research

White Paper
Budget Adjustments for CIOs in Lean Economic Times

Tags: finance

100% found useful
28/03/08
Forrester Research

White Paper
Green Benefits Put Thin-Client Computing Back on the Desktop Hardware Agenda

Tags: thin clients

10/03/08
Forrester Research

White Paper
The Dawn of Green IT Services

Tags: green it

29/02/08
Forrester Research

White Paper
The Forrester Wave: Message Archiving Software, Q1 2008

Tags: storage management

14/02/08
Forrester Research

White Paper
CEP Adoption Is Broader, Deeper, and More Business-Driven Than IT May Expect

Tags: software engineering

70% found useful
31/01/08
Forrester Research

White Paper
The Forrester Wave: SOA Service Life-Cycle Management, Q1 2008

Tags: web services

56% found useful
28/01/08
Forrester Research

White Paper
The Forrester Wave: Information-as-a-Service, Q1 2008

Tags: knowledge and data management

35% found useful
23/01/08
Forrester Research

White Paper
The Total Economic Impact of the Altiris Total Management Suite Software

Tags: asset management

01/12/07
Forrester Research

White Paper
The Total Economic Impact of SAS Marketing Automation

Tags: sales - marketing

67% found useful
01/11/07
Forrester Research

106  Results
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