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Webcast
A Process for Creating a Standardized and Productized Service Catalog

Tags: supply chain management, catalog, service catalog, marketing

45% found useful
15/11/04
Managestar

Webcast
IT Service Management: Strategies for Getting Started

Tags: cost control - risk mgmt., analyst, event, implementations

21/10/04
Managestar

Webcast
How to Organize Your Business for IT Service Management

Tags: supply chain management, delivery, service delivery, service delivery management

50% found useful
21/09/04
Managestar

Webcast
ROI of Service Delivery Management: Myth or Reality?

Tags: cost control - risk mgmt., delivery, savings, implementing

14/09/04
Managestar

White Paper
Aligning IT Service Goals with business objectives

Tags: sla, department, recommendations, objectives

57% found useful
01/08/04
Managestar

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