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White Paper
MSC Industrial Direct- customer case study
"Following a company merger, MSC Industrial Direct Co. found that duplicate customer records were disrupting the business workflow and causing sales compensation issues. MSC Industrial Direct Co. implemented the Pitney Bowes Business...

Tags: knowledge and data management

63% found useful
08/09/09

White Paper
Orange- customer case study
The ability to leverage location intelligence was critical to the successful rollout of our 3G network as it enabled us to identify potential customers and where they would likely use...

Tags: wide area networks (wan)

57% found useful
08/09/09

White Paper
Turning customer interaction into profitable relationships
Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

Tags: crm software

79% found useful
08/09/09

White Paper
Crime in Focus
Crime mapping has become part of an official UK Government 'pledge'. This should provide the public, press and politicians with important insights into the crime profile of their neighbourhood. Crime...

Tags: asset management

0% found useful
24/08/09

White Paper
Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit report
Pitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with...

Tags: data mining - analysis

75% found useful
24/08/09

White Paper
DOC1 Suite from Pitney Bowes Business Insight- a Butler Group Technology audit report
In the Butler Group's opinion, there is a growing market for personalised customer communications as competition in all market sectors intensifies.DOC1 Suite from Pitney Bowes is an electronic document composition...

Tags: back-office

100% found useful
24/08/09

White Paper
Data Quality Considerations for a Master Data Management Structure
Companies acquiring companies. Human Resources sharing information with Finance. Businesses spanning multiple countries. What do all of these scenarios have in common? The sharing of data. What is the critical...

Tags: data mining - analysis

50% found useful
24/08/09

White Paper
Mentor Graphics- customer case study
Mentor Graphics sought to find a way to improve the quality of its customer data and more efficiently utilize this information to better target leads. However, with a number of disparate databases in...

Tags: knowledge and data management

24/08/09

White Paper
The Value of Location Intelligence in the Communications Industry
Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location...

Tags: asset management

100% found useful
24/08/09

White Paper
Un-risky Business - The role of Location Intelligence in Insurance Risk Management
Location has long been a critical element to the insurance industry. Understanding where a property is located, in relation to its risk elements, is a core factor affecting an insurance...

Tags: asset management

24/08/09

White Paper
e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report
Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messaging enables high-volume delivery; helps personalise messages; analyses the aggregated delivery and response status;...

Tags: communications software

24/08/09

White Paper
Cutting Through the Noise:Delivering the Right Marketing Message to the Right Customer
Financial institutions have the opportunity to dramatically improve their understanding of what their customers and prospects are seeking through analysing current customer behaviours in the context of customer location. The...

Tags: communications software

100% found useful
20/08/09

White Paper
Harnessing the Power of Location Intelligence in the Public Sector
Throughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation...

Tags: data mining - analysis

44% found useful
20/08/09

White Paper
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

Tags: telecom services

50% found useful
20/08/09



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