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White Paper
ITIL v2 to v3 - is it worth it?

Tags: help desk, itil, suited, maturity

50% found useful
05/03/08
Axios Systems

White Paper
ITIL Version 3, The Future Is Here

Tags: help desk, itil, community, adopting

40% found useful
30/05/07
Axios Systems

White Paper
Business Service Management - The ITIL Way

Tags: framework, itil, requirement, achieving

100% found useful
23/11/05
Axios Systems

White Paper
Return on Investment: Fact or Fairy Tale?

Tags: investment, service management, tool, function

100% found useful
03/10/05
Axios Systems

White Paper
Consolidated Service Desk: The Reality

Tags: service management, desk, reality, consolidated

04/07/05
Axios Systems

White Paper
Taking You Beyond ITIL BS: 15000 - The New Certification

Tags: itil, practices, service management, experts

13/06/05
Axios Systems

White Paper
Taking You Beyond ITIL BS15000 - Certification Success With IT Service Management Solutions

Tags: service level management, service management, certification, axios systems

80% found useful
09/10/04
Axios Systems

White Paper
Beyond the Numbers - Why IT Effectiveness Is Not Just About Counting Costs

Tags: executives, interfaces, knowledge, pressure

50% found useful
25/05/04
Axios Systems

White Paper
Taking You Beyond ITIL BS15000 - The New Certification

Tags: it hr - staffing - training, experts, elements, adoption

0% found useful
26/03/04
Axios Systems

White Paper
Cynical Tactic or Service Nirvana? SLAs Reviewed

Tags: sla, availability, function, press

19/12/03
Axios Systems

White Paper
Cynical Tactic or Service Nirvana?: SLAs Reviewed

Tags: service level agreements, availability, function, press

67% found useful
19/12/03
Axios Systems

White Paper
IT Doctors Can Prescribe Better Business Performance

Tags: service management, department, infrastructure library, carried

56% found useful
19/12/03
Axios Systems

White Paper
Do You Speak ITIL?

Tags: itil, service management, supports, profit

33% found useful
14/10/03
Axios Systems

White Paper
Total Cost of Ownership - An Axios White Paper
12/12/02
Axios Systems

Case Study
ABN AMRO Asset Management Banks on IT Service Management

Tags: sla, asset, asset management, infrastructure library

50% found useful
30/11/99
Axios Systems

Case Study
Axios Operates Well Within the Law at Norton Rose

Tags: infrastructure management, asset, rose, asset management

30/11/99
Axios Systems

Case Study
Axios Systems Case Study: MTV Networks Europe (MTVNE)

Tags: sla, programme, itil, axios systems

0% found useful
30/11/99
Axios Systems

Case Study
Axios Systems Case Study: Unipart

Tags: sla, operation, desk, tracking

0% found useful
30/11/99
Axios Systems

Case Study
Axios Systems Case Study: William Grant & Sons

Tags: service management, desk, infrastructure library, service desk

100% found useful
30/11/99
Axios Systems

Case Study
Axios Systems Case Study: Xansa

Tags: business process, infrastructure library, clients, india

50% found useful
30/11/99
Axios Systems

Case Study
Case Study: MTV Networks Europe (MTVNE)

Tags: programme, axios systems, department, desk

30/11/99
Axios Systems

Case Study
Council Riding High as IT Campaign Leaves Its Mark

Tags: service level management, council, service management, programme

60% found useful
30/11/99
Axios Systems

Case Study
Driving IT Success With ITIL Best Practice

Tags: functionality, service management, consulting, axios systems

30/11/99
Axios Systems

Case Study
Education Department Leads Master Class in Best Practice

Tags: sla, service management, department, education

17% found useful
30/11/99
Axios Systems

Case Study
Getting on Track With assyst

Tags: infrastructure management, infrastructure library, helpdesk, rail

75% found useful
30/11/99
Axios Systems

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