White Papers
You searched for:
Citrix Online White Papers 
Title
Date added
Company
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
06/11/09
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
06/11/09
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
29/10/09
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
29/10/09
Accelerate Business through a Cost-efficient Virtual Workforce
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and...
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and...
07/07/09
Achieving the lowest server virtualization TCO
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
07/07/09
Achieving the lowest server virtualization Total Cost of Ownership
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
Consolidation through server virtualization is a powerful agent for datacenter change, but shrinking your server footprint is just a part of the value that server virtualization brings to your IT...
07/07/09
Citrix XenDesktop: The Best Desktop Delivery System For Today's Demanding Business Needs
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and...
Whether you're considering your first virtual desktop solution or trying to salvage an existing implementation, Citrix XenDesktop™ is the clear choice on the market that offers the performance, scalability and...
07/07/09
Desktop Virtualization: A buyer's checklist
Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. This whitepaper explores how...
Desktop virtualization should do more than just move desktop management to the datacenter—its real goal is to put productive applications in the hands of end users. This whitepaper explores how...
07/07/09
Five reasons why you need Citrix Essentials for Hyper-V now
This paper explores common challenges associated with server virtualization deployments and the ways Citrix Essentials for Hyper-V together with Windows Server 2008 Hyper-V and Microsoft System Center Virtual Machine Manager...
This paper explores common challenges associated with server virtualization deployments and the ways Citrix Essentials for Hyper-V together with Windows Server 2008 Hyper-V and Microsoft System Center Virtual Machine Manager...
07/07/09
20/10/09
