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Title

User rating

Date added

Company

Introduction to the Apex Platform

Tags: demand, centric, directory, sharing

50% found useful

06/12/06

Customforce for Smarties - How to customize and extend your salesforce.com applications

Tags: business intelligence - data warehousing, €, salesforce, published

0% found useful

17/06/05

8 Golden Rules for CRM Success - Transform your Organization into a Customer-Centric Enterprise

Tags: sales force automation, crm, crm implementation, century

67% found useful

07/04/05

Eight Golden Rules for CRM Success - Transform your Organization into a Customer-Centric Enterprise

Tags: business intelligence - data warehousing

07/04/05

Achieve Success in a Down Economy

Tags: customer support services, structure, host, view

18/09/02

CRM - "Genwatt" Demo

Tags: call center - contact, customer support, crm, cases

50% found useful

01/09/02

Reduce CRM Expenses/Increase ROI

Tags: call center - contact, roi, yankee group, investment

0% found useful

01/09/02

Webcast - How To Revolutionize Your Customer Service Operations

Tags: customer support services, multi, customer service, customer satisfaction

100% found useful

01/09/02

Webcast - How to Avoid CRM Failures

Tags: call center - contact, crm, experts, rates

01/09/02

How to Successfully Identify Profitable Leads and ROI From Your Marketing

Tags: customer support services

01/08/02

Client-Server, My ASP!

Tags: asps, service provider, delivery, dollars

0% found useful

02/01/02

Just Say No: Customers Ditch Traditional Software for Web Services

Tags: customer support services, hosted, providers, service providers

20/12/01

Siemens PT&D Saves Time, Money Organizing its Sales Force

Tags: crm, sales force automation, crm, automation

50% found useful

06/04/01

Aberdeen Berlitz Whitepaper

Tags: crm, force, automation, crm

20/10/00

Aberdeen Salesforce.com Whitepaper

Tags: asps, total cost, website, crm

100% found useful

20/10/00

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