You are here: silicon.com

White Papers

You searched for:

UniPress Software White Papers


17  Results Results per page
Previous Page Page 1 of 1 Next Page Go to page

Refine Search by category
All
White Papers
Webcasts
Case Studies

Sponsored listing

Standard listing

Title

User rating

Date added

Company


White Paper
The Most Easy-to-Use and Comprehensive 100% Web-Based Service Desk

Tags: desk, address, hands, administration

50% found useful
02/03/06
UniPress Software

White Paper
How Mid-Size Organizations Can Improve IT Service Quality and Reduce Costs With IT Change Management Automation

Tags: departments, library, practices, workflow

50% found useful
01/11/05
UniPress Software

White Paper
2004 Trends and Directions in Web-Based Support

Tags: productivity, desks, workforces, host

50% found useful
01/10/04
UniPress Software

White Paper
The Hosted Customer Service Desk – It’s About Cost, Control, and Reliability

Tags: itil, hosted, desk, unipress software

50% found useful
08/09/04
UniPress Software

White Paper
The Hosted Customer Service Desk - It's About Cost, Control, and Reliability

Tags: hosted, customer service, desk, service desk

50% found useful
08/09/04
UniPress Software

White Paper
Improving Service and Support With LDAP-Based Address Book Integration

Tags: help desk, ldap, book, address

50% found useful
01/09/04
UniPress Software

White Paper
Make Your Service Desk “Dynamic” with Direct Access to Corporate Contact Records in LDAP-based Directories

Tags: it reliability, book, address, desk

50% found useful
01/09/04
UniPress Software

White Paper
FootPrints and the IT Infrastructure Library

Tags: infrastructure management

03/08/04
UniPress Software

White Paper
Using FootPrints for Change Management

Tags: groupware - workflow

03/08/04
UniPress Software

White Paper
The Essential Foundation of Effective Support Automation and eService Success: The Consolidated Web-Based Service Desk

Tags: desk, service desk, explore, facing

50% found useful
12/07/04
UniPress Software

White Paper
The Essential Foundation of Effective Support Automation and eService Success:The Consolidated Web-based Service Desk

Tags: itil, automated, unipress software, desk

50% found useful
04/07/04
UniPress Software

White Paper
Extending the Reach of the Help Desk With Web-Based Asset Management Will Significantly Improve Your Support Operations

Tags: asset, desk, asset management, capture

50% found useful
02/03/04
UniPress Software

White Paper
Web-based Help Desk - What It Can Do for Your Business and Why You Need It

Tags: help desk, employees, managers, desk

50% found useful
15/02/01
UniPress Software

Case Study
Habitat Furniture Retailer Builds a New IT Help Desk for Its United Kingdom Operation and Automates Support With FootPrints Web-Based Service Desk Software

Tags: desk, united kingdom, ca unicenter, criteria

47% found useful
30/11/99
UniPress Software

Case Study
How Does One of the Largest Colleges in Canada Provide Around -the-Clock Technical Support to its 90,000-Plus Full and Part-Time Students and Faculty?

Tags: help desk, college, desk, students

50% found useful
30/11/99
UniPress Software

Case Study
How Does the University of Nebraska Medical Center's Physician Group Practice Ensure Billing Activities at its Main Office and Citywide Clinics are Processed Quickly and Efficiently?

Tags: asset management, footprints, purchasing, pc

50% found useful
30/11/99
UniPress Software

Case Study
UniPress Software Case Study: Omniglow Corporation

Tags: help desk, exchange, microsoft exchange, identify

50% found useful
30/11/99
UniPress Software

17  Results Results per page
Previous Page Page 1 of 1 Next Page Go to page


Quick Sitemap Links: