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White Paper
Avaya's Approach to Next Generation 911

Tags: call center - contact

01/06/09
Avaya

Case Study
Home Retailer Implements New Store Locator With Avaya Interactive Response (IR) and RSI IVR Solutions and Services

Tags: xml, canada, united states, validation

33% found useful
29/05/09
Avaya

White Paper
Capture Value From Unified Communications

Tags: business management

01/05/09
Avaya

White Paper
Communications Solutions for Pandemic Planning

Tags: disaster recovery

01/05/09
Avaya

White Paper
Secure Access Link

Tags: access technologies

01/05/09
Avaya

White Paper
Avaya IQ - Building Upon the Strengths of CMS: Avaya IQ Delivers New Reporting and Analytics Capabilities to Give You Intelligence Into Your Contact Center Operations

Tags: parallel processing

01/04/09
Avaya

White Paper
Innovations in Avaya IQ: Advances in Contact Center Reporting to Help You Solve Problems

Tags: customer support services

01/04/09
Avaya

White Paper
Is Your Self-Service Solution Self Serving?: Address the Impact of Market Pressures Now

Tags: customer support services

01/04/09
Avaya

Avaya Case Study: CSX
01/03/09
Avaya

Case Study
Avaya Case Study: CSX

Tags: cellular equipment

01/03/09
Avaya

White Paper
Resident Expert: Customer Service Throughout the Enterprise

Tags: customer support services

01/03/09
Avaya

White Paper
Reducing the Cost of Service Delivery to Retail Banking Customers: "Higher Performance at a Substantially Lower Cost"

Tags: customer support services

12/02/09
Avaya

White Paper
Avaya Proactive Outreach Solutions: Make the Most of Outbound Customer Contact

Tags: customer support services

01/02/09
Avaya

White Paper
Avaya Strategic Communications Consulting

Tags: business strategies

01/02/09
Avaya

White Paper
Proactive Outreach: Keeping Your Customers Happy and Your Costs Low

Tags: customer support services

01/02/09
Avaya

White Paper
Proactive Outreach: Keeping Your Patients Happy and Your Costs Low

Tags: accounting applications

01/02/09
Avaya

White Paper
The Avaya one?X Deskphone Value Edition IP Telephones

Tags: voip - ip telephony

01/02/09
Avaya

Case Study
Avaya IP Telephony Solutions Enable Rakuten Inc. to Soar to New Heights in Business

Tags: voip - ip telephony, reporting, office locations, implement

67% found useful
30/01/09
Avaya

White Paper
Resolving the New Challenges of Crisis Response, Learning Experience and Higher Productivity

Tags: online - distance education

20/01/09
Avaya

White Paper
Accelerating Unified Communications with an Enterprise-Wide Architecture

Tags: voip - ip telephony

01/01/09
Avaya

White Paper
Small Business Unified Communications for Dummies

Tags: voip - ip telephony

01/01/09
Avaya

White Paper
The Compelling Case for Video Telephony in Unified Communications

Tags: voip - ip telephony

01/01/09
Avaya

Case Study
Avaya Case Study: Mindwave Research, Inc.

Tags: voip - ip telephony

47% found useful
01/10/08
Avaya

White Paper
Getting to First in Line: Utilizing Proactive Notification to Improve Collection

Tags: finance

01/10/08
Avaya

White Paper
The Secrets of Capturing Value From Unified Communications

Tags: business management

01/10/08
Avaya

396  Results
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