You are here: silicon.com > Resources > White Papers > Networking and Communications > Network Technologies > VoIP - IP Telephony

VoIP - IP Telephony White Papers

From Voice over IP to Unified Communications: Simplify System Management

Tags:
voip - ip telephony

Overview Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of legacy data technologies, and still others were designed from the ground up for converged voice and data.

The architectural approach for integrating new systems has serious implications for management, because the different components of the consolidated voice system-such as voicemail, network call routing, and client applications-are managed by different tools. In this paper you will learn more about how various architectural approaches impacts overall system manageability.

Further White Paper Details
Publisher	Shoretel	File Format	PDF
Date Published	November 2009
Format	White Papers
Topics	VoIP - IP Telephony, Telephony Systems - PBX, Call Center - Contact, .NET, Mobile - Wireless Communications

Did you find this white paper useful?

From Voice over IP to Unified Communications: Simplify System Management

Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...

Publisher:
Shoretel

Tags:
voip - ip telephony

IP Telephony from A to Z

Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...

Publisher:
Shoretel

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...

Publisher:
Shoretel

Tags:
voip - ip telephony

Is your network ready for IP Telephony?

Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...

Publisher:
Shoretel

Tags:
voip - ip telephony

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...

Publisher:
Shoretel

Tags:
voip - ip telephony

Analyst advice: How to choose an app server

Classic enterprise features such as high availability, scalability, transactional integrity, security and manageability will be of course important criteria along with standards support (J2EE, web services, XML etc).

Channel:
Comment & Analysis

IP equals new alliances - get used to it

Customers are trying to implement converged applications and we can help them understand the network implications," says Alex Pannell, MPLS manager at BT. Companies have already identified the limitations of their networks for converged applications.

Channel:
Comment & Analysis
Tags:
at&t,
c&w,
ict,
equant

IP poised to storm the call centre

On an IP infrastructure, IVR systems no longer require telephony cards as both voice and data travel through one converged network. In order to interconnect different applications on the converged IP network a new standard, sessions initiation...

Channel:
VoIP
Tags:
call centre,
voip

BT's mobile-cum-VoIP phones: Ready for business

Take-up of the Fusion service has been lacklustre in the consumer market, with just 30,000 BT customers signing up to get their converged services. According to Yankee Group senior analyst Nicholas McQuire, small businesses in particular could...

CIO Jury: Is VoIP secure enough for business?

He said: "Lower cost of calls is always attractive but the main driver is a single point which can consolidate email, voicemail and faxes in one place accessible by one device. Gloucestershire Constabulary has implemented VoIP in its new corporate...

Channel:
CIO Jury
Tags:
cio jury,
voip

Unified comms: What it needs to succeed

There are fairly clear reasons why organisations have so far failed to adopt the technology to the extent predicted. So what should organisations be doing now if they want to be best placed to take advantage of this increasingly converged world?

Channel:
Unified Communications

Featured White Papers

Harnessing the Power of Location Intelligence in the Public Sector

Throughout the world, public services today are under pressure. The current economic climate, where taxreceipts are naturally suppressed, provides very seriousfunding challenges. Moreover, in good times and bad, increasing regulation at the regional and national level is imposing additional duties and responsibilities on the public services without additional resources to carry them out. Store closures are changing the urban landscape. Demographic and/or economic change isincreasing demand for health and social services.Demand for decreased crime rates is focusing minds in law enforcement. And the threat of internationalterrorism is forcing greater contingency duties on the emergency services. The net result is a need to do more with lessquite a challenge.

Publisher:
Pitney Bowes

IBM XIV® Storage System: Power Consumption Reinvented

Reducing power consumption is one of the most significant challenges of IT centers today. With storage needs on a steep rise, it is increasingly clear that new approaches must be explored. This IBM whitepaper shows how, on average, a traditional storage system using mirroring effectively uses less than 21% of its raw capacity, and an XIV system uses approximately 46% of its raw capacity.

Publisher:
IBM

3 Strategies for Reducing IT Support Costs

As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is not recommended. Now is the time to strategically trim and strengthen for success. This IDC White Paper explores 3 tangible areas that IT departments should investigate to help strategise cost reduction during the downturn. Download the White Paper to learn: -- Why IT utilisation, end-user support and maintenance budgets are the most strategic areas to investigate -- How to effectively approach cost-saving measures within these areas while maintaining IT performance -- Tools and services the IDC recommends for achieving maximum cost savings and efficiency