Infrastructure Management White Papers
People + Processes + Technology: Creating a Winning Formula for Customer Support
Overview You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and support will be run-of-the-mill or even mediocre. This new SupportIndustry.com white paper explores the critical relationships between people, processes and technology and provides best practices for delivering superior service and support.
| Publisher | Citrix Online | File Format | |
|---|---|---|---|
| Date Published | October 2009 | ||
| Format | White Papers | ||
| Topics | |||
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