Groupware - Workflow White Papers

IT's Critical Role in Enabling Mobile Work

Overview Citrix Online teamed up with Work Design Collaborative to explore how businesses are responding to the growing demand for mobility. And the results may surprise you.

Further White Paper Details
PublisherCitrix Online File FormatPDF
Date PublishedOctober 2009
FormatWhite Papers   
Topics

Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector

Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications...

Selection Criteria for Remote Support Tools

Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...

Applying Remote Support Technology for Maximum Impact

Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...

Supporting Employees Anytime, Anywhere

New business demands require a new approach to end-user support.  This is leading organizations to a remote service delivery model that leverages the Web and Saas technology

IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility.

Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM® Smart SOATM approach can help you...


Quick Sitemap Links: