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Video Whitepaper: Enabling Agile and Intelligent Businesses

Tags:
crm software

Overview Watch the free, on-demand video whitepaper to learn how Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades. Watch Now!

Further White Paper Details
Publisher	Oracle
Live Date	12th October 2009 00:00 UTC
Format	Webcast
Topics	CRM Software, ERP, Business Management, Resources Mgmt., Learning Management Systems

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Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

Publisher:
Pitney Bowes

Tags:
crm software

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

Publisher:
Pitney Bowes

Tags:
telecom services

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

Publisher:
HP

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...

Publisher:
Pitney Bowes Insight

Tags:
customer support services

Challenging the economic downturn

HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...

Publisher:
Vodafone

Tags:
call center - contact

3G: It's not the business

Consumers are getting hyped over 3G mobile services but the lack of business applications has put a damper on adoption of the cellular technology amongst enterprises, say analysts. For 3G to be successful among enterprises, Menon noted that an...

SAP outlines its SOA strategy

In addition, he said, the company will shift its product release method to make upgrades faster. SAP is trying to encourage customers to upgrade to the most recent editions of its applications suite, which has been rebuilt around an SOA.

Channel:
SOA/Web Services
Tags:
soa,
sap

Gates: Security challenges to grow despite Vista

Microsoft is pitching IP version 6, the next generation of the internet protocol, and IPSec, a suite of protocols for securing IP communications, as part of the solution. Gates said: "We think this is the milestone where enterprises should start...

Virtual tech will 'kill the office'

But while being able to push work beyond the four walls of the office will offer enterprises new - and potentially lucrative - opportunities for doing business, it does present other challenges. Nortel Networks is looking to the next generation of...

Cisco puts next-gen networks to work in the cloud

Networking company Cisco has introduced a package of datacentre tools for carriers wishing to deliver cloud services over next-generation IP networks. The Unified Service Delivery package, announced on Tuesday, combines Cisco's existing Unified...

Oracle unwraps Fusion Middleware 11g

On Wednesday, the business software maker introduced 11g updates for five Fusion Middleware categories: Oracle SOA Suite, Oracle WebLogic Suite, Oracle WebCenter Suite, Oracle Identity Management and Oracle Development Tools for Fusion Middleware.

Channel:
Applications
Tags:
oracle,
11g,
middleware

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