CRM Software White Papers
An Affordable, Highly Customizable CRM Solution for Windows-Based Servers
Overview Customer Relationship Management (CRM) software has evolved. It is no longer just a sales and lead-generation tool, but is taking on a new role as a back-office platform. The CRM is becoming the unified application that tracks all interactions, both for current and future customers. CRMs have always been customized to satisfy a company's needs, but these days, one can purchase a lower-cost CRM and customize it them self, using the development tools that one is already familiar with. This approach could save one many thousands of dollars when compared to a traditional SAP installation. SplendidCRM is a powerful web-based Customer Relationship Management application, built on the Microsoft technology stack (Windows, IIS, SQL Server, C#, and ASP.NET).
| Publisher | Microsoft | File Format | HTML |
|---|---|---|---|
| Date Published | August 2009 | ||
| Format | Case Studies | ||
| Topics | |||
Turning customer interaction into profitable relationships
Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...
View the HP Performance Center QuickStart data sheet
Find out how to implement HP Performance Center quickly to enable a performance COE.
Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...
CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?
Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales...



