CRM Software White Papers

On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line

Overview Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Essentially, companies wanted the rapid deployment and cost-effective qualities of a hosted solution along with the rich customization and integration capabilities usually found only in an on-premises solution. Ascentium, a Microsoft Gold Certified Partner that specializes in solutions based on Microsoft Dynamics CRM, recognized the same trend from its customers and established a relationship with Project Hosts to meet that need. The combination of Ascentium's design and deployment expertise with Project Hosts's reliability, speed-to-market, and low implementation costs resonated with businesses. As a result, they now offer a flexible, extensible, and customizable solution that meets market demand.

Further White Paper Details
PublisherMicrosoft File FormatHTML
Date PublishedSeptember 2009
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

  • Publisher:
  • HP

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...

Challenging the economic downturn

HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...


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