CRM Software White Papers

Siemens Building Technologies Enhances Sales Processes and Accelerates Approval Cycles

Overview Siemens Building Technologies wanted to help sales team increase its effectiveness and efficiency and improve sales funnel visibility and reporting consistency. The challenge was to integrate CRM tool with other critical applications to improve data accuracy and meet governance standards. Siemens Building Technologies implemented Oracle CRM On Demand to improve the sales of projects related to the engineering and management of buildings, averaging 200,000 square feet in size, for industries that include healthcare, pharmaceuticals, education, and government.

Further White Paper Details
PublisherOracle File FormatPDF
Date PublishedSeptember 2009
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

  • Publisher:
  • HP

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...

CRM, ERP, BI, and IT Investment - Where Do You Find the Business Benefit?

Most companies want to use CRM applications as a way to "Supercharge" their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales...


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