ROI - TCO White Papers
PKWARE Case Study: Banking Institution #3
Overview The company is a division of a large international trade association for institutions that deliver payment services to customers, ensuring that all payments are secure and reliable. The division is responsible for the bulk clearing of cheques and paper credits, totaling over 5 million cheques each day. The challenge was finding a cost-effective and reliable solution that would be consistent over a period of several years, to offer persistent authentication and digital encryption capabilities and to find a solution that would work within the existing infrastructure. Company deployed SecureZIP for z/OS, SecureZIP for Windows server and SecureZIP for UNIX server.
| Publisher | Pkware | File Format | |
|---|---|---|---|
| Date Published | February 2007 | ||
| Format | Case Studies | ||
| Topics | |||
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
The Role of the x86 Processors in the Virtualized, Energy-Contstrained Datacentre
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise...



