You are here: silicon.com > Resources > White Papers > Networking and Communications > Network Technologies > Telephony Systems - PBX

Telephony Systems - PBX White Papers

New Communications Capabilities Help Human Rights Campaigners to Help Others

Tags:
telephony systems - pbx

Overview Amnesty International's Irish Section faced a situation that its main office building was about to undergo an extensive 15-month refurbishment, which meant moving into temporary offices for an extended period. Amnesty International installed a Nortel Business Communications Manager 400 PBX at the temporary site, with Nortel CallPilot for voicemail. Nortel Business Series Terminal handsets were also included to support all staff, along with a Nortel T24 Key Indicator Module for reception.

Further White Paper Details
Publisher	Nortel Networks	File Format	PDF
Date Published	July 2008
Format	Case Studies
Topics	Telephony Systems - PBX, Voice Mail

Did you find this white paper useful?

From Voice over IP to Unified Communications: Simplify System Management

Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...

Publisher:
Shoretel

Tags:
voip - ip telephony

IP Telephony from A to Z

Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...

Publisher:
Shoretel

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...

Publisher:
Shoretel

Tags:
voip - ip telephony

Is your network ready for IP Telephony?

Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...

Publisher:
Shoretel

Tags:
voip - ip telephony

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...

Publisher:
Shoretel

Tags:
voip - ip telephony

What's the fuss about... network infrastructure?

Or: "Our VoIP solution, when combined with your PBX and our IP handsets, has been proven as the most cost-effective means of matching your voice and data needs. It should be at the prices the likes of Cisco, Lucent and Nortel charge for it.

Channel:
Comment & Analysis

Ericsson's answer to Cisco's all-IP threat - mobile

This would give, for example, access to PBX directories and voicemail from mobile devices or the ability to arrange free or cheap calls between employees in certain areas, probably around a work campus.

Channel:
IT Director

Enterprise telephony sales on the up in Q1

Nortel leads the market for corporate PBX phone systems and handsets with a 14.9 per cent share. Sales in the traditional voice PBX segment fell 35 per cent year-on-year. The enterprise telephony market is growing steadily again, with IP phone...

Channel:
LANs
Tags:
pbx,
avaya,
lan,
cisco

Nortel picks up $5m BT call centre contract

The new deal sees the replacement of existing Nortel kit, Meridian-branded PBX and call routing technology, and the rollout of Nortel Communication Server 1000 at five sites, along with IP handsets and call centre specific software.

Channel:
LANs
Tags:
meridian,
call centre,
nortel,
bt

Linux comes to the telephone

There's one specialised device in an almost every office with more than a couple of staff - the private branch exchange or PBX, which handles incoming telephone calls, and distributes them to telephones on workers' desks.

Channel:
Open source
Tags:
voip,
linux,
open source

VoIP handsets: Greater choice means greater complexity

It used to be that once you had bought a private branch exchange (PBX) from one company, you had to buy phones from the same people if you wanted advanced features like voicemail to work. Mark Herbert, CEO of managed services provider intY, which...

Channel:
VoIP
Tags:
handsets,
sip,
voip

Featured White Papers

The Value of Location Intelligence in the Communications Industry

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.

Publisher:
Pitney Bowes

Best Practices for Translating Customer Satisfaction into Revenue

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.

Publisher:
Citrix Online

HP print solutions and 3M

the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.