Knowledge and Data Management White Papers
Entel PCS Leads the Way: Chilean Telco Boosts Customer Loyalty With SAS
Overview As mobile phone penetration rates surpassed fixed-line use during that time, mobile service provider Entel PCS quickly earned its place as a leader in Chile's telecommunications industry. The challenge was to reduce customer churn in the competitive Chilean mobile phone market. Entel PCS deployed SAS Customer Retention for Telecommunications helps Entel PCS maintain the lowest churn rate in the marketplace.
| Publisher | SAS Institute | File Format | HTML |
|---|---|---|---|
| Date Published | January 2009 | ||
| Format | Case Studies | ||
| Topics | |||
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