Knowledge and Data Management White Papers
SAS Helps 1-800-Flowers.com Grow Deep Roots With Customers
Overview 1-800-FLOWERS.COM is one of the best-known and most-successful brands in gift retailing - and it just keeps getting better. The challenge for 1-800-FLOWERS.COM needed to make decisions in real time to increase retention, reduce costs and keep its best customers coming back year after year. SAS gives 1-800-FLOWERS.COM an intimate view of its customers, automates customer offers and gives the company a rapid reading on customer service and quality issues.
| Publisher | SAS Institute | File Format | |
|---|---|---|---|
| Date Published | December 2008 | ||
| Format | Case Studies | ||
| Topics | |||
Accelerating Enterprise Data Governance Part 1
In the first of this series of three white papers, Mike Ferguson of Intelligent Business Strategies defines what data governance is and then looks at the requirements that need to...
Data Governance for Master Data Management and Beyond
There is growing interest on behalf of both data management professionals and senior business managers to understand the motivations, mechanics, and benefits of instituting data governance within an organization. This...
Getting Started with Master Data Management
Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies...
Five Steps to More Valuable Enterprise Data
Companies worldwide struggle with inconsistent, inaccurate or unreliable data - and often don't know how to build more useful corporate information. This white paper examines a five-step method for...
The Evolution of Integration
Once upon a time life and information systems were simple. Then one day somebody let Pandora out of her box. Someone said -can't we add new requirements to these systems?...



