CRM Software White Papers
ERP and Infrastructure Partners Team to Win More Business, Deliver Better Solutions
Overview InterDyn - Socius specializes in Microsoft Dynamics GP and Microsoft Dynamics CRM. The company has offices across Ohio. Within the Microsoft partner ecosystem, it is not uncommon for a small to medium-sized IT services firm to focus solely on ERP or infrastructure. Matt Scherocman, Vice President of Consulting Services for PCMS, notes, however, that the demand for integrated solutions is growing and that partnering is an effective strategy for meeting this need. It deployed BI portion for this project and PCMS deployed Microsoft Office PerformancePoint Server to consolidate information from Microsoft Dynamics GP and other systems for advanced business intelligence.
| Publisher | Microsoft | File Format | HTML |
|---|---|---|---|
| Date Published | April 2009 | ||
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful?
White Paper RSSTurning customer interaction into profitable relationships
DownloadEffective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...
View the HP Performance Center QuickStart data sheet
Find out how to implement HP Performance Center quickly to enable a performance COE.
Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...
Challenging the economic downturn
HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...
