CRM Software White Papers

BI Analytics for Dynamics CRM Helps High Concrete Deliver Timely, Accurate Reporting and Analysis

Overview High Concrete is part of the High Industries family that provides steel bridge fabrication and erection services, precast/prestressed concrete building systems, carbon steel processing and distribution, full service real estate solutions, design and construction services, hotel accommodations, and safety, health, and industrial hygiene consultation and training. High Concrete encountered several challenges in understanding their CRM data. After seeing a demonstration of Strategy Companion's BI Analytics for Dynamics CRM, High Concrete knew they had found a solution that would easily integrate with their CRM system and provide flexible reports more quickly and accurately, giving them the ability to better understand business trends on a daily basis.

Further White Paper Details
PublisherStrategy Companion File FormatPDF
Date PublishedApril 2008
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

  • Publisher:
  • HP

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...

Challenging the economic downturn

HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...


Quick Sitemap Links: