Help Desk White Papers

Using Proactive Alerts in HP Web Jetadmin

Overview HP Web Jetadmin has the ability to send e-mail messages, or alerts, whenever events occur on printers. For example, error or warning conditions on printers, such as paper out or toner low, can trigger e-mail messages to be sent by HP Web Jetadmin that contain detailed information pertaining to the condition, allowing the recipient to act upon that condition immediately. The advantage of alerts is that administrators can receive proactive, real-time warnings via e-mail for events that occur on networked printers. Receiving early notification of printer events allows administrators to correct the problems before they impact end user productivity, saving time for both the administrator and the end user. Helpdesks might use alerts to proactively troubleshoot issues with printers before end users detect them.

Further White Paper Details
PublisherHewlett-Packard (HP) File FormatPDF
Date PublishedJune 2009
FormatWhite Papers   
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