Infrastructure Management White Papers
Step-by-Step Guide to Building a CMDB: Updated for ITIL Version 3
Overview This paper of Step-by-Step Guide to Building a CDMB is an update of the original version, which was published in 2006. With the release of the Information Technology Infrastructure Library (ITIL) Version 3 (V3), it received numerous requests to update this paper to incorporate the most current ITIL guidelines. Please keep in mind two key points: 1) ITIL provides a useful framework for IT service management, but one do not need to implement ITIL in order to build a CMDB; and 2) while this paper is updated to better align with ITIL V3, readers who are implementing an ITIL Version 2 (V2) framework will still find the information helpful.
| Publisher | BMC Software | File Format | |
|---|---|---|---|
| Date Published | February 2009 | ||
| Format | White Papers | ||
| Topics | |||
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