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Communications Software White Papers

e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report

Tags:
communications software

Overview Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messaging enables high-volume delivery; helps personalise messages; analyses the aggregated delivery and response status; develops workflow-based automated response systems to message replies; and indexes and archives messages to offer a customer-centric view. Client organisations with a sizeable direct customer communication operation will benefit from a solution of this nature to migrate to the relatively inexpensive and faster e-mail and SMS channels, and fine-tune the overall communication process through detailed analysis and a higher level of personalisation.

Further White Paper Details
Publisher	Pitney Bowes	File Format	PDF
Date Published	August 2009
Format	White Papers
Topics	Communications Software, Document Management, Sales - Marketing, E-mail Marketing

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e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report

Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messaging enables high-volume delivery; helps personalise messages; analyses the aggregated delivery and response status;...

Publisher:
Pitney Bowes

Tags:
communications software

Cutting Through the Noise:Delivering the Right Marketing Message to the Right Customer

Financial institutions have the opportunity to dramatically improve their understanding of what their customers and prospects are seeking through analysing current customer behaviours in the context of customer location. The...

Publisher:
Pitney Bowes

Tags:
communications software

Secure IM Software for Private Real-Time Communications

Bopup IM Suite is a secure real-time communication software designed to provide efficient and private Instant Messaging (IM) over networks of any size. This software is based on a client/server...

Publisher:
B Labs

Tags:
communications software

Creating More Time for Patient Care With Dynamic Communications

Dynamic communications solutions that enable the real-time flow of information and knowledge in clinical and administrative workflows can dramatically reduce the time between a patient event and its outcome. When...

Publisher:
Alcatel-Lucent

Tags:
communications software

Making the switch from Exchange to Google Apps; A Customer Success Story

Serena Software, a leading provider of software to accelerate application development, recently migrated its messaging system from Microsoft Exchange to Google Apps - and did so with an unorthodox approach....

Publisher:
Google

Strangling the virus; the big number change, and big banker gains.

Should you attempt to SMS anybody using one of the non "07" numbers the situation is even worse as no failure message will be sent to the originator. The mobile phone industry is sufficiently mature now for there to be many hundreds of millions of...

Channel:
Comment & Analysis

Ovum On: Wireless spam

Push messaging can include audio, SMS, email, MMS, cell broadcast, picture messaging, surveys and any other pushed advertisements or content. SMS is simple to use and, as the address is usually the same as the phone number, it is very easy to...

Channel:
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The Weekly Round-Up: 29.10.04

So, having exhausted telephone, post, carrier pigeon, town crier and we presume sky-writing, the headmaster sent an SMS message to the boy's mother, giving her the bad news, which may or may not have been similar to the one above, which was...

Channel:
Weekly Round-up

Rohan wraps up tech overhaul

Outdoor clothing retailer Rohan has completed an application integration investment understood to be worth up to £100,000 over two years that gives it a clear up-to-the-minute view of its customers and control of stock levels across multiple...

Yahoo! takes wraps off Open Strategy

The new mail abilities require the co-operation of Yahoo! Mail, speaking to reporters at a launch event said: "The opening of the mail platform is a huge benefit to users in terms of the additional forms of sharing and communication we can build in...

Channel:
WebWatch
Tags:
facebook,
google

Why Google's security arm doesn't have a war room

In traditional network operation centres someone sitting in front of a screen notices a rise in error rates or some other problem, then conducts triage and follows a set workflow procedure for dealing with events, according to Croteau.

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