Data Mining - Analysis White Papers
Customer Data Quality Platform from Pitney Bowes Business Insight - a Butler Group Technology Audit report
Overview Pitney Bowes Customer Data Quality Platform (CDQP) is a domain-specific customer data quality management system that enables tasks such as integration, cleansing, matching, profiling, monitoring, and enriching the data with location and demographic information. For most B2C companies, accurate customer data and a single consolidated view of the customer is crucial for targeted outreach programs, efficient decision making, and also regulatory compliance for certain sectors such as banking. Read this Butler Group report to find out how your organisation could benefit from a data quality solution
| Publisher | Pitney Bowes | File Format | |
|---|---|---|---|
| Date Published | August 2009 | ||
| Format | White Papers | ||
| Topics | |||
Business Analytics and Optimization for the Intelligent Enterprise
Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....
The Journey Along an Information-Led Transformation
A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable...
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...



