Customer Support Services White Papers

Microsoft Dynamics CRM - High 5 Sportswear Case Study

Overview High 5 Sportswear is an athletic apparel distributor based in the Pacific NW that faces the challenge of customer service reps having to blindly make decisions without having the right customer and sales data to guide their decision. They implemented a CRM SaaS solution that offered a platform for consolidating customer data and improving efficiency.

Further White Paper Details
PublisherMicrosoft File FormatPDF
Date PublishedMay 2008
FormatWhite Papers   
Topics

Best Practices for Translating Customer Satisfaction into Revenue

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