ROI - TCO White Papers
The ROI of eCitation: Just the Ticket to Higher Revenues
Overview Many states, provinces, counties, and municipalities are facing a budget crisis. As the economy contracts and tax bases are diminished, state and local governments will continue to experience severe budget shortfalls. That's why it is more critical than ever that law enforcement organizations help their jurisdictions maximize the revenue they receive from other sources. For instance, fines collected from parking and traffic violations alone can represent up to three percent or more of a city's revenue. Unfortunately, today, many jurisdictions actually lose a significant portion of the revenue they could be collecting from parking and traffic citations.
| Publisher | Motorola | File Format | |
|---|---|---|---|
| Date Published | May 2009 | ||
| Format | White Papers | ||
| Topics | |||
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
The Role of the x86 Processors in the Virtualized, Energy-Contstrained Datacentre
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise...



