Infrastructure Management White Papers
The Altiris CMDB: Because You Have a Business to Run, Not Just an Operating System
Overview The IT Infrastructure Library (ITIL) has become the de facto standard in the industry for how IT organizations should operate for best efficiency. It has helped many organizations shift their thinking to meeting strategic business needs while cutting ongoing operational costs rather than simply reacting to problems. ITIL prescribes a cycle of continuous improvement across multiple disciplines based on forward planning, root cause analysis, change management, and constant measurement. ITIL is recognized for its process oriented quality improvement methods in the new ISO 25000 standards, and is accepted as a valid operational model by the Six Sigma Total Quality Management framework.
| Publisher | Altiris | File Format | |
|---|---|---|---|
| Date Published | June 2007 | ||
| Format | White Papers | ||
| Topics | |||
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