You are here: silicon.com > Resources > White Papers > Enterprise Applications > Enterprise Planning > Business Management

Making the Move to BMC Remedy IT Service Management 7.5

Tags:
business management

Overview The new version contains major user-interface enhancements and new capabilities that will increase productivity, improve prioritization, and reduce errors. The attendee will hear the best approach for planning, executing, and upgrading from BMC Remedy IT Service Management versions 5, 6, or 7 to version 7.5.

Further White Paper Details
Publisher	BMC Software
Live Date	8th April 2009 00:00 UTC
Format	Webcast
Topics	Business Management, ITIL

Did you find this white paper useful?

Business Analytics and Optimization for the Intelligent Enterprise

Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....

Publisher:
IBM

Tags:
diagnostics and analysis

Enterprise mobility: connecting to a world of opportunity

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...

Publisher:
IBM

Tags:
access technologies

The business value of Web 2.0 technology.

Publisher:
IBM

Tags:
broadband

HP print solutions and 3M

Publisher:
Hewlett-Packard (HP)

Tags:
multifunction peripherals

Harnessing the Power of Location Intelligence in the Public Sector

Throughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation...

Publisher:
Pitney Bowes

Tags:
data mining - analysis

Gates shows off Service Pack 2 security

The tools could help developers catch errors in code that could lead to security breaches. The company also showed publicly for the first time the Windows Security Center, a dashboard within Windows XP and a part of SP2 that will serve as a...

BMC Software to buy Marimba in $240m deal

The company will be integrated into BMC's Remedy business unit, which creates software for automating and managing businesses' service and support tasks. The deal represents BMC's third acquisition in four months, following the purchase in February...

Channel:
Applications

Phishers script their way into online banking

By contrast, scripting errors allow scammers to add content such as a fake password log-in system on top of a page that appears completely legitimate. Mutton also said banks, the most common targets of phishing threats, have done little to remedy...

Channel:
Security Strategy

Shareholders take a swipe at Sun

The company also restated its financial performance for fiscal years 2003 and 2004, and updated its 2005 results because of tax-accounting errors. Sun's shareholders, meanwhile, have expressed concern about the terms under which Sun's board has...

Channel:
IT Director
Tags:
poison pill,
sun

Quocirca's Straight Talking: All about Itil

All of a sudden, the likes of BMC, CA, HP and IBM started to show a great deal of interest in Itil. The likes of BMC and CA are taking the lead in trying to simplify what Itil is all about. Likewise, BMC's 'swimlane' diagrams take process flows and...

Microsoft and NHS team up on software design

By standardising on a common way to display medical data, Microsoft hopes the industry can make a dent in the 600,000 errors that take place in US hospitals each year, many of them from medication mix-ups.

Channel:
Public Sector
Tags:
microsoft,
nhs

Featured White Papers

The Value of Location Intelligence in the Communications Industry

Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.

Publisher:
Pitney Bowes

Best Practices for Translating Customer Satisfaction into Revenue

Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. How do you quantify customer satisfaction? Download the Best Practices for Benchmarking Customer Satisfaction to get industry research the Association of Support Professionals (ASP) on how to measure and leverage customer satisfaction.

Publisher:
Citrix Online

HP print solutions and 3M

the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.