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VoIP - IP Telephony White Papers

The Store: The Last Mile in Delivering Customer-Centricity

Tags:
voip - ip telephony

Overview Learn how leading retailers are anticipating and responding to consumer demand where the rubber meets the road: inside the store. In today's competitive business climate, the moment of truth for retailers is reflected in how they deliver a superior customer experience and ultimately complete the sale. This e-book provides real world case studies from retailers who have driven top and bottom line improvements by employing 5 Key Strategies. Download this FREE white paper.

Further White Paper Details
Publisher	Oracle	File Format	PDF
Date Published	July 2009
Format	White Papers
Topics	VoIP - IP Telephony, Voice - Data Integration, Business Strategies, Supply Chain Management

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From Voice over IP to Unified Communications: Simplify System Management

Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...

Publisher:
Shoretel

Tags:
voip - ip telephony

IP Telephony from A to Z

Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...

Publisher:
Shoretel

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...

Publisher:
Shoretel

Tags:
voip - ip telephony

Is your network ready for IP Telephony?

Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...

Publisher:
Shoretel

Tags:
voip - ip telephony

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...

Publisher:
Shoretel

Tags:
voip - ip telephony

RFID specialist touts cheaper, smaller tags...

It could also help stocking at clothing retailers; employees with readers could scan shelves to find items stocked in the wrong place, or shirts picked up by consumers in one part of the store and later shoved onto a random shelf.

Channel:
LANs
Tags:
impinj,
rfid

Retailers fail to grasp tech potential

However, the advent of chip and PIN and trials of other changes at the point of sale (PoS) - such as contactless payments - have seen many retailers forced to update older IT infrastructure. Bill Waterson, UK head of retail at Fujitsu Services...

Shops gearing up for Vista retail launch

Retailers are gearing up for next week's Vista launch but it appears the "midnight madness" will be kept to a minimum. Best Buy and Circuit City will each keep a handful of stores open late but most of their stores and those of other retailers are...

Revealed: World's largest security breach

She added: "Most retailers aren't looking at their point-of-sale system. In the case of TJX, Litan suspects attackers gained access through a wireless regional hub for the company's store controllers that handle the point-of-sale system.

Thanks for holding: Customer service gets automated

By anticipating, companies could also be wrong but that happens rarely, he adds. Customer has now developed a set of products that help customers of banks, retailers, mobile phone companies and credit card companies avoid polite, meaningless...

RFID tagging tech gets privacy code

However the EC says exceptions can be granted to "avoid unnecessary burden on retailers" - provided an assessment of the chip's impact on privacy has been conducted. Miguel Lopera, CEO of GS1, said in a statement: "With the adoption of the...

Channel:
LANs
Tags:
rfid

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