CRM Software White Papers

Grupo A2E de Mexico S.A. de C.V. Consolidates Sales Information and Optimizes Business Opportunities

Overview Grupo A2E de México wanted to consolidate sales information to manage and improve procedures and operations for follow-up of sales and create a secure, up-to-date database of clients, prospects, accounts, and contacts to reduce loss of sales opportunities when employing new sales agents. The challenge was to provide sales agents with quick, easy, and secure access to online information to increase the time they can spend visiting clients. Grupo A2E de México deployed a Customer Relationship Management (CRM) solution that consolidated and helped manage sales information, enabling more accurate pipelines and more effective targeting and follow up of sales opportunities.

Further White Paper Details
PublisherOracle File FormatPDF
Date PublishedJune 2009
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...

View the HP Performance Center QuickStart data sheet

Find out how to implement HP Performance Center quickly to enable a performance COE.

  • Publisher:
  • HP

Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management

Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...

Challenging the economic downturn

HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...


Quick Sitemap Links: