Decision Support - DW Front End White Papers

FedEx Kinko's Makes Faster, More-Informed Decision After Technology Center Experience

Overview FedEx Kinko's needed to make a decision about a solution to replace its voice-mail system. The organization visited a Microsoft Technology Center (MTC) for an Architecture Design Session. There, it gained in-depth product knowledge and an understanding of how a Microsoft offering could fit into its existing environment. The MTC engagement helped build consensus among disparate teams and accelerated the organization's decision-making efforts.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedJune 2008
FormatCase Studies   
Topics

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The Creative Business Analyst Part 3 - Making Better Decisions

This final paper of the series it looks at decision making techniques - how to select the best idea from the many come up with - and how to justify...


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