Sales - Marketing White Papers

Experian QAS Leverages Siebel Sales Platform to Drive Annual Revenue Growth

Overview Experian QAS wanted to maximize sales effectiveness by accelerating the sales process, leveraging cross- and up-sell opportunities, and gaining real-time lead and pipeline visibility across all channels and gain a complete, up-to-date lifetime view of each customer. The challenge was to run real-time analyses of revenue and profit margins and share timely, usable intelligence across the enterprise for improved forecasting, planning, and strategic decision making and build a sales, marketing, and customer management framework that the company can replicate globally to meet target annual revenue growth. Experian QAS replaced end-of-life legacy system with Oracle's Siebel Sales to automate and optimize every stage of the customer lifecycle and chose Siebel Sales for its scalability, and rich and extensible functionality.

Further White Paper Details
PublisherOracle File FormatPDF
Date PublishedMay 2009
FormatCase Studies   
Topics

Turning customer interaction into profitable relationships

Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...

DOC1 Suite from Pitney Bowes Business Insight- a Butler Group Technology audit report

In the Butler Group's opinion, there is a growing market for personalised customer communications as competition in all market sectors intensifies.DOC1 Suite from Pitney Bowes is an electronic document composition...

e-Messaging from Pitney Bowes Business Insight- a Butler Group Technology audit report

Read this comprehensive report from The Butler Group on the Pitney Bowes Business Insight e-Messaging solution. e-Messaging enables high-volume delivery; helps personalise messages; analyses the aggregated delivery and response status;...

Cutting Through the Noise:Delivering the Right Marketing Message to the Right Customer

Financial institutions have the opportunity to dramatically improve their understanding of what their customers and prospects are seeking through analysing current customer behaviours in the context of customer location. The...

When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World

With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...


Quick Sitemap Links: