CRM Software White Papers
Groupe Meeschaert Improves Customer Lifecycle Management and Marketing Effectiveness
Overview Groupe Meeschaer wanted to implement a Customer Relationship Management (CRM) solution within an adaptive information system architecture and meet International Organization for Standardization parameters, including sales and campaign management. The challenge was to consolidate all company services through a single CRM solution, including market index tables (trading business market), back-office functions, marketing, and auditing. Groupe Meeschaer worked with Oracle partner, Adeon, to seamlessly migrate to Oracle CRM within the five-month timeframe and extended sales force management automation capabilities for financial, household tax, and institutional accounts.
| Publisher | Oracle | File Format | |
|---|---|---|---|
| Date Published | May 2009 | ||
| Format | Case Studies | ||
| Topics | |||
Turning customer interaction into profitable relationships
Effective customer communications boost customer loyalty, ensure brand and regulatory compliance, reduce environmental impact and help control a range of costs - through IT maintenance, printing, call centre operations and...
When Green Equals Green: Best Practices for Communications Provider Billing in an Environmentally-Conscious, Multi-channel World
With an increased focus on environmental stewardship, it's not surprising that many communications firms are looking for ways to promote "green" activities within their companies - including customer billing. Invoicing...
View the HP Performance Center QuickStart data sheet
Find out how to implement HP Performance Center quickly to enable a performance COE.
Transform your Multi-Channel Customer Experience: Advantages of Customer Communications Management
Improving the way you communicate with customers effectively managing and delivering more personalized and unified customer communications, across today's diverse media channels can maximize returns. Further, companies are generating tens...
Challenging the economic downturn
HOW CAN BUSINESSES MAXIMISE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TO CONTAIN COSTS AND IMPROVE SERVICES? This Vodafone white paper looks at how careful investment in CRM can underpin a strategy for...



