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Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
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Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
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Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
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Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
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This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...
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At the center of the transformation to convergence is the Communication Service Provider. Effective convergence providers, as described in this paper, have designed their convergence solutions to meet the business...
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Companies today are undergoing a significant transformation to a more global Anywhere Enterprise™. Unified communications (UC) is a crucial component in this evolution and organizations look to collaborate better with...
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Each year, Medical Transportation Management, Inc. (MTM), provides non-emergency transportation services to 12 million patients in 12 states. But as you might imagine, there's a huge call volume to be...
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Read this paper to see how to use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that...
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In the communications industry, convergence refers to the integration of communication - voice, video, and data - onto a single (IP-based) network. From convergence, more advanced and efficient means...
But the way IP VPNs are sold by BT and service providers such as COLT, Equant and Infonet shows there's no common voice-first or data-first strategy to IP VPN convergence from their business customers.
Microsoft spokesman Sean Sundwall said: "The convergence of the two proposals is a very positive milestone in the war on spam and brings together the best of both SPF and Caller ID. We were the first ISP to agree to test and implement SPF, back in...
It could be a particularly useful exercise if, for instance, it emerges in discussions with the service providers prior to pilot that not all of the objectives of the project can be delivered within the time frame allowed or initial budget.
For something like email, such convergence avoids complexity, but when the principle is extended to services like movie and music subscriptions, access to online games and premium information sources, we also avoid the situation of the user having...
The regulator also wants to react to the increasing technological convergence within the telecoms and paid-for-content broadcasting markets, to cut down on future fraud. Network providers which do not check their contractors to weed out "bad...
Enterprises are also moving towards converged networks, and the host of benefits that this convergence brings, including the opportunity to harness VoIP and unified communications and to build on enterprise mobility strategies.