VoIP - IP Telephony White Papers
IP Solutions Firm Adds Collaboration Features to All-in-One Communications Software Suite
Overview Interactive Intelligence is a global provider of unified communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. Founded in 1994, the company has more than 3,000 customers worldwide and is headquartered in Indianapolis, Indiana. Interactive Intelligence has long recognized the benefits of building its contact center, enterprise IP telephony, and enterprise messaging solutions on Microsoft software. In February 2009, Interactive Intelligence announced that its all-in-one IP communications software suite would integrate with Microsoft Office Communications Server 2007 R2, helping customers to communicate and collaborate more effectively.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | June 2009 | ||
| Format | Case Studies | ||
| Topics | |||
From Voice over IP to Unified Communications: Simplify System Management
Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
IP Telephony from A to Z
Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper
Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
Is your network ready for IP Telephony?
Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
Strategic Guide to Business Phone Systems:
This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...



