CRM Software White Papers
Distributor Automates and Streamlines Operations, Achieves Full ROI in Six Months
Overview Winncom Technologies has 200 employees and distributes networking solutions worldwide. From 2000 to 2006, the company's revenue grew from U.S.$30 million to U.S.$64 million. With growth, however, Winncom's Sage MAS 90 system struggled to scale. Because order processing was largely manual, Winncom sometimes could not offer same-day shipping and lacked real-time insight into sales. To accommodate growth, Winncom deployed Microsoft Dynamics GP. Taking advantage of the extensibility of the system, Winncom also deployed Microsoft Dynamics CRM and select third-party add-ons to create a fully automated, end-to-end distribution system. By reducing expenses, increasing productivity, and driving new sales, Winncom estimates it achieved a full ROI in six months. Winncom has also reduced order errors from 15 - 20 percent to only 0.0001 percent and dramatically decreased order-processing time.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | June 2009 | ||
| Format | Case Studies | ||
| Topics | |||
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