VoIP - IP Telephony White Papers

Focus Research Comparison Guide: Enterprise PBX

Overview Leave a lasting postive impression with your customers! For many businesses the contact center is where your customers will connect and interact most frequently with your company.

VoIP systems are becoming the ultimate solution to building an ongoing positive experience for your customers. This FREE Buyer's Guide walks you through the major vendors of VoIP-enabled contact centers and includes topics such as:

  • How VoIP contact call centers work
  • The benefits and risks of VoIP
  • Costs and pricing
  • Basic and advanced features

Further White Paper Details
PublisherFocus.com File FormatPDF
Date PublishedJuly 2009
FormatWhite Papers   
Topics

From Voice over IP to Unified Communications: Simplify System Management

Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...

IP Telephony from A to Z

Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...

IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...

Is your network ready for IP Telephony?

Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...


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