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Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
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Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
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Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
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Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
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This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...
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Avaya one-X Deskphone Value Edition is a new, value-priced family of deskphones designed to meet basic communication needs in a low-cost package with the quality and reliability one expects from...
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Rakuten Inc., founded in 1997, has thrived by developing new business opportunities, based primarily on Internet kiosks. The challenge was to update and interoperate 12 office locations with disparate systems...
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This Yankee Group report defines unified communications, the business drivers, raises awareness of the challenges associated with deployment, and then defines what a new architecture should look like. Yankee Group...
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Staying connected to your customers and colleagues is critical to the success and survival of your business. They need to be able to contact you — whether you're in the...
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Video communications are more and more frequently an integral part of the overall communications infrastructure in enterprises and should be considered when crafting a unified communications (UC) strategy. In...
The drivers now include many enterprises hitting the replacement phase in their cycle and a consensus that IP is the way forward for communications. Despite a slow start, unified messaging (UM) and unified communications (UC) will grow strongly...
But the company has been pursuing several new markets, such as telephony and video, over the past few years to find new growth markets. Cisco has said its latest upgrade to its Unified Communications software will enable users to access its full...
But the company has been pursuing several new markets, such as telephony and video, over the past few years to generate growth. The WebEx software and hosted service, which allows for on-demand collaboration between businesses, will find a home in...
He said: "Web 2.0 and collaboration will be the biggest drivers for our business over the next five to 10 years. For example, Cisco's unified communications business and its IP telephony businesses were areas where Cisco invested during previous...
But these are no longer the primary drivers behind decisions to outsource. Enterprises are also moving towards converged networks, and the host of benefits that this convergence brings, including the opportunity to harness VoIP and unified...
The recession is forcing businesses to search for ways to cut costs - and unified comms is one place many will start, says Quocirca's Bob Tarzey. This has led to a renewed focus from vendors on unified communications (UC) - also known as IP...