High Availability White Papers
Verizon Keeps Customer Service High With a Resilient, Flexible Information Infrastructure From IBM
Overview Consider Verizon Communications is a leader in wireline, wireless, broadband communication and FiOS (Fiber-Optic based) TV services. The company wanted to maintain high availability of critical business data to help ensure provisioning and troubleshooting services are delivered to customers without delay. The company deployed a flexible, resilient high-performance information infrastructure that effortlessly scaled to meet growing business requirements.
| Publisher | IBM | File Format | |
|---|---|---|---|
| Date Published | May 2007 | ||
| Format | Case Studies | ||
| Topics | |||
Contact Centres: Optimum service at optimum cost
Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...
Managing a growing threat: An Executive's Guide to Web Application Security
Traditionally, companies have relied on perimeter defenses to keep their networks and data secure. Unfortunately, network firewalls and network vulnerability scanners can't defend against application-level attacks. Cyber-criminals are leveraging relatively...
Power Solutions Article:Â Highly Available Virtualization with Microsoft Hyper-V and SCVMM 2008
In virtualized environments, high availability can be critical to avoiding lost revenue, maintaining productivity, and protecting data from system failure. Combining Microsoft® Hyper-V™ technology with Microsoft System Center Virtual Machine...
Starwood Hotels & Resorts Worldwide, Inc. Creates Highly Available and Easily Managed IT Foundation
Starwood Hotels & Resorts Worldwide, Inc. is one of the world's leading hotel and leisure companies with approximately 850 properties in more than 95 countries. The challenge was to create...
CDPS Analyst Interview with John Webster of Illuminata
Instead of focusing on recovery after disasters, midmarket businesses need solutions that enable business continuity before and during them. Listen to the recording, "CDPS Analyst Interview with John Webster of...



