Customer Support Services White Papers
Sun Rises Higher With Advanced Customer Services
Overview When the earth revolves around, people are obviously doing something right. At least that's how the folks at Sun Microsystems must be feeling lately. After several challenging years, the Silicon Valley icon regained market share in 2006, launched several new products and services, and formed a strategic partnership with Intel. With all the positive news, it appears Sun's star is once again on the rise. Helping to fuel that rise is Sun's company-wide upgrade to Oracle's E-Business Suite 11i, from procurement to payroll and beyond. Recognizing that great software also needs great support to drive upgrade success, Sun turned to Oracle's Solution Support Center, one of Oracle's Advanced Customer Services, to take on the task.
| Publisher | Oracle | File Format | |
|---|---|---|---|
| Date Published | July 2007 | ||
| Format | Case Studies | ||
| Topics | |||
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