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Business Management White Papers

Automatic Content Categorization and Tagging With EMC Documentum Content Intelligence Services: Technology Concepts and Business Considerations

Tags:
business management

Overview Documentum Content Intelligence Services is a core requirement for managing multiple content initiatives and unlocking the value of enterprise content. CIS delivers proven ROl by reducing costs through improved business processes and enhancing productivity - meeting those objectives while increasing customer satisfaction. CIS provides the tangible benefits like cost reduction, enhanced productivity and increased customer satisfaction.

Further White Paper Details
Publisher	EMC	File Format	PDF
Date Published	November 2007
Format	White Papers
Topics	Business Management, ROI - TCO

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Business Analytics and Optimization for the Intelligent Enterprise

Based on our survey of 225 business leaders worldwide, we found that enterprises are operating with bigger blind spots and that they are making important decisions without access to the right information....

Publisher:
IBM

Tags:
diagnostics and analysis

Enterprise mobility: connecting to a world of opportunity

Benefits of enterprise mobility span the business-to-employee (B2E), business-to-business (B2B) and business-to-consumer (B2C) spectrums. Enterprise mobil-ity can improve an organization's productivity, optimizelogistics operations, enhance customer relationships and streamline supply chain...

Publisher:
IBM

Tags:
access technologies

The business value of Web 2.0 technology.

Publisher:
IBM

Tags:
broadband

HP print solutions and 3M

Publisher:
Hewlett-Packard (HP)

Tags:
multifunction peripherals

Harnessing the Power of Location Intelligence in the Public Sector

Throughout the world, public services today are under pressure. The current economic climate, where tax receipts are naturally suppressed, provides very serious funding challenges. Moreover, in good times and bad, increasing regulation...

Publisher:
Pitney Bowes

Tags:
data mining - analysis

Dell tops customer satisfaction charts

A survey has revealed that direct sales expert, Dell is continuing to climb the corporate ladder at the expense of Compaq and IBM. According to US IT managers, Dell listens to its customers more and makes more durable products than its rivals.

Channel:
Desktops

BT to focus on customers

Danon explained that BT wishes to build on its base of 21 million domestic and business customers by prioritising customer satisfaction, and hopes to do so by reducing costs. By its our admission, the new unit, called Alternative Channels, is...

Channel:
Telecoms

Fact: Heavy IT spend equals bigger profits

Despite the impact on profitability revealed by the survey, reducing cost was still seen by the respondents as the most important criteria when it comes to justifying investment in IT. The research also showed that although judicious IT spend can...

Channel:
IT Director

VoIP: 'It's what you do with it that counts'

Lynch said fully-integrated CRM and voice systems will be able to monitor calls and provide on-screen support to call centre operatives in real time - reducing the length of support calls and increasing the efficiency of the call centre.

Channel:
Telecoms

Online retailers rated on customer satisfaction

Pure-play online retailers scored more highly on customer satisfaction than the web counterparts of traditional high-street brands over the Christmas shopping period. A survey of 10,500 consumers on the top 30 retail websites in the UK, conducted...

Channel:
Retail & Leisure
Tags:
b&q,
hmv,
amazon

Software as a service leaves users feeling 'underwhelmed'

While around a third of businesses said they plan to increase their use of SaaS in the coming two years, the research found that five per cent of respondents will stop using SaaS completely over the same period with the same proportion saying they...

Channel:
Applications
Tags:
gartner,
saas

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Public Services are under pressure, the challenge is to do more with less. How do you improve citizen satisfaction, increase cost efficiencies and improve service delivery? The power of location intelligence is helping many local authorities and government departments make more informed decisions and derive greater value from current location-based information and data. Read this whitepaper to see how you can take advantage of location intelligence.

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HP print solutions and 3M

the objective for 3M was to optimize office printing infrastructure at 3Mlocations worldwide Reduce total cost and environmental footprint. Some of the business benefits acheived by switching to HP print soultions, More than $3 million in savings in first two years and Per page costs reduced by up to 90 percent.