Communications Software White Papers

City Streamlines Communication, Improves Productivity With Integrated Solutions

Overview The City of Cape Town needed to optimize its technology infrastructure to support the many strategic initiatives laid out in its five-year plan. It identified several areas - such as limited access to information, difficult cross-city communication, and cumbersome processes - for which it could use technology to improve operations. The city decided to sign a Microsoft Enterprise Client Access License agreement to implement integrated business productivity products, such as Microsoft Office Communications Server 2007. It established streamlined processes, supported them with automated workflow capabilities, and implemented mechanisms to better handle document and Web content management.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedApril 2009
FormatCase Studies   
Topics

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