CRM Software White Papers

Epicor Software Case Study: Anglican Retirement Village

Overview The Anglican Retirement Village (ARV) is using a leading edge Customer Relationship Management (CRM) system to create major efficiencies in administration and reporting. The ARV also needed to be able to tell, at a glance, how many vacancies they have at any given time and to report on statistical information about its residents. They soon realized their requirements are so unusual, they would have to customize a system. They chose Epicor Senior Living Solution as a flexible and easy to tailor solution that would integrate with their existing financial system, and had the ability to help them with customization and implementation.

Further White Paper Details
PublisherEpicor Software File FormatPDF
Date PublishedOctober 2007
FormatCase Studies   
Topics

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