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Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...
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Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...
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Get a handle on potential IP unified communications (UC) costs in this whitepaper. Capture and assess the costs incurred and savings delivered by a state-of-the-art UC solution for any size...
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Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...
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This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...
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The highly dispersed nature of state government offices and other facilities throughout Montana makes communication there a challenge. So, the state is responding by adopting communications of all types -...
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Microsoft® software-powered Unified Communications can help you cut costs and better position your business for the economic rebound by transforming the way you communicate and collaborate while maximizing your existing...
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Canada-based Georgian College offers degrees in fields such as business, engineering, and design. Previously, workers on its 11 campuses communicated mainly by e-mail or phone, hampering long-distance collaboration and isolating...
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BBC Worldwide, a division of the British Broadcasting Corporation, produces and sells television programs and other media products. Employees often communicate between company locations but previously lacked sufficient collaboration tools...
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Extend Health was experiencing 100 percent annual growth and bumping against the scalability limits of its Cisco-based call center. To eliminate those limits, the company turned to a custom solution...
Microsoft announced on Tuesday it has formed a strategic partnership with Nortel Networks to develop and market unified-communications products. Nortel will be Microsoft's strategic partner as its pushes its unified-communications products.
Cisco has said its latest upgrade to its Unified Communications software will enable users to access its full suite of features on mobile devices. Until now, Cisco's Unified Communications software worked on desktops but not mobile devices.
Cisco's Unified Communications release 7.0 adds support for Windows Mobile, in addition to Symbian and BlackBerry.iPhone support is in the works, McConnell said, but Android support is not planned at this point.
The recession is forcing businesses to search for ways to cut costs - and unified comms is one place many will start, says Quocirca's Bob Tarzey. This has led to a renewed focus from vendors on unified communications (UC) - also known as IP...
Unified communications is migrating to the cloud, new research has found. According to a report by analysts In-Stat, tech vendors are now working closely with providers of hosted VoIP services, leading to several flavours of unified communications...
Enterprise take-up of unified communications - the merging of IP telephony, conferencing and collaboration, messaging and communications tools - is on a "steeply rising curve", according to analysts. Adoption will be held back by internal corporate...