Groupware - Workflow White Papers
Using ECM to Help Municipal Government Offices Reduce Paper and Improve Information Management
Overview A strong Enterprise Content Management system can ensure that the department is complying with privacy and accountability requirements, as well as other measures that are specific to government offices. ECM guarantees that access to records is restricted to authorized users. Audit trails can be established so that users can have an indisputable record that demonstrates which files were accessed and who accessed them. Record retention and destruction schedules can be configured to occur electronically in compliance with the timeframes for which they are mandated.
| Publisher | Optical Image Technology | File Format | |
|---|---|---|---|
| Date Published | June 2008 | ||
| Format | White Papers | ||
| Topics | |||
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
Digital capture and storage make information easily retrievable and useful, but don't necessarily enable enterprise-wide efficiency. Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications...
Selection Criteria for Remote Support Tools
Though basic remote support technology is available from many sources, including some freeware and shareware options, companies interested in improving both the economics of support and the customer experience should...
Applying Remote Support Technology for Maximum Impact
Remote-support technology is a powerful tool for support delivery. By using remote support, technicians can access the users' desktop to effectively diagnose and resolve the issues. But to yield maximum...
Supporting Employees Anytime, Anywhere
New business demands require a new approach to end-user support. This is leading organizations to a remote service delivery model that leverages the Web and Saas technology
IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility.
Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM® Smart SOATM approach can help you...



