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Help Desk White Papers

Axios Systems Gives Leaf a Safe Passage to ITIL

Tags:
help desk

Overview Leaf has enjoyed sweet success in the sugar confectionary industry for more than 100 years. Leaf needed to consolidate six individual data centers. To help manage its IT in a more efficient manner, it wanted a solution that would help adhere to ITIL Best Practice guidelines. As a forward-thinking organization, Leaf recognized the need to adopt an ITIL-based system that could be rolled out across other countries, with minimum delays and complications. Axios Systems replaced HP Service Desk and provided Leaf with a clear road map to supporting assyst - the only pre-integrated, out-of-the box and ITIL-based solution available on the market.

Further White Paper Details
Publisher	Axios Systems	File Format	PDF
Date Published	May 2007
Format	Case Studies
Topics	Help Desk, Best Practices, ITIL

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